Privacy Policy

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At EcoBlossom, we prioritise your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. 

We may collect the following data:

• Personal Data: Name, email address, phone number, billing and shipping address, payment details.
• Technical Data: IP address, browser type, and browsing activity via cookies and analytics.

We use your data to:

• Process your orders and deliver products.
• Communicate with you regarding your purchases or inquiries.
• Improve our website and customer service.
• Send marketing communications if you’ve opted in.

We process your data based on the following legal grounds:

• Contractual necessity (to fulfill your order).
• Consent (for marketing communications).
• Legitimate interests (to improve our services).

We do not sell or rent your personal data. However, we may share your data with trusted third parties for:

• Payment processing.
• Delivery and logistics.
• Compliance with legal obligations.

Our website uses cookies to enhance your browsing experience. By using our website, you consent to the use of cookies. You can manage your cookie preferences in your browser settings. 

We use industry-standard security measures to protect your data. While we strive to ensure the security of your information, no system can guarantee 100% protection against breaches. 

Under UK GDPR, you have the right to:

• Access your personal data.
• Rectify inaccurate or incomplete data.
• Request deletion of your data (right to be forgotten).
• Restrict or object to data processing.
• Receive a copy of your data in a machine-readable format (data portability).
• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated.

We retain your data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. 

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page, with the “Last Updated” date revised accordingly. 

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

• Email: privacy@ecoblossom.co.uk
• Address:  28 Liverpool Rd, Manchester, M30 0WA 

Thank you for choosing EcoBlossom. We are committed to maintaining your trust and protecting your data.